Frequently Asked Questions
Thanks for being a part of the Turangi Online Directory. We’re excited to help your business grow and connect with the local community! If you have any other questions, don’t hesitate to contact us.
How to Use Our Search
1. Choose a Category: Start by selecting a main category that best fits what you’re looking for. This helps narrow down your options right from the start.
2. Refine Your Search: You can break it down further once you’ve chosen a category. Use keywords related to what you’re looking for, or add a location to get local results.
3. Hit the Magnifying Glass: After setting your preferences, hit the magnifying glass icon to start your search!
4. Fine-tune with the Cog: Want even more specific results? Click the cog icon to adjust advanced filters and zero in on your needs.
And that’s it! With just a few clicks, you’ll have all the information you’re looking for at your fingertips.
How much does it cost to list my business?
Listing your business with us is completely free! That’s right—zero cost for a basic listing. If you’re interested in additional features, enhanced visibility, or would like to support our initiative feel free to get in touch with us. We’d be happy to discuss options to help you and Tūrangi stand out!
Do you offer customer support if I need help?
If you need a hand or have an urgent question, feel free to email us at [email protected]. If it’s really pressing, give Christina a call directly at 021 386 095. We’re here to help!
Can I list multiple services?
Yes, absolutely! You can add as many listings as you’d like, all under the same email address. They’ll all appear conveniently under your single profile, making it easy to manage everything in one place.
How can I improve the visibility of my listing?
We’re glad you asked! Right now, we’re working on exciting ways to boost listing visibility. Once we complete our Proof of Concept and initial testing, we’ll roll out some new options. After all, it takes an investment to keep a website running smoothly and ranking well on Google! Keep an eye out for updates, and we’ll let you know as soon as premium visibility options are available.
What information should I include in my listing?
To make your listing as helpful and eye-catching as possible, here are some top tips on what to include:
Business Name: Make sure it’s clear and easy to recognise.
Contact Information: Include your phone number, email, and address so customers can reach you quickly.
Website and Social Media Links: Include links to your website and social media profiles to help customers find you online.
Business Hours: Let people know when you’re open and available. Our listings will show whether you are open or closed, which is helpful for service seekers.
Services Offered: List your primary services or products, so visitors know what you specialise in.
Location(s): Add that to your listing for businesses willing to travel for services.
Photos or Logo: Include a professional logo ( no bigger than 1900px by 1900px), which will show in the search results. Also, add a few high-quality photos to make your listing stand out. Remember to add your profile picture too.
Brief Description: A short, friendly description highlighting what makes your business unique.
Customer Reviews or Testimonials: To build trust, add a few reviews or testimonials. We will add a feature for your customers to review you on the website, so make sure you send them the listing to do that.
Special Offers or Discounts: Mention any deals or promotions you offer to attract new customers. In the future, we will add promotional offers to the website, which you can share for your business.
Including these details helps customers find their needs and makes your listing more appealing and informative!
How do I remove or delete my listing?
Removing or deleting your listing is simple! Just log in to your profile, and you’ll have the option to delete your listing directly. If you have any issues or need assistance, don’t hesitate to contact us for support—we’re happy to help!
Can I edit my listing after it's published?
Absolutely! You can update your listing at any time. Go to the “Account” section in the menu bar, login, and select the listing you’d like to edit. From there, you can make changes to your details as needed!
What if I can’t find a category for my business?
No worries! If you can’t find a category that fits your business, just contact us. We’ll be happy to help find the right one for your listing, or if needed, we’ll create a new category to make sure your business is properly represented.